Legal

Terms of Service

Effective Date: June 1, 2026  ·  Last Updated: June 1, 2026
Plain English summary: Use EvidentROI for its intended purpose, pay your subscription, and we'll provide you a reliable service. We own the platform; you own your data.

1. Agreement to Terms

By accessing or using EvidentROI ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

If you do not agree to these Terms, do not use the Service.

2. Description of Service

EvidentROI is a software-as-a-service (SaaS) platform that enables finance and operations leaders to track, analyze, and report the net dollar return on AI automation investments. The Service includes:

3. Account Registration

To use EvidentROI you must create an account with a valid email address and password. You are responsible for:

You must provide accurate information and keep it up to date. We reserve the right to suspend or terminate accounts that provide false information.

4. Subscription and Payment

Plans

EvidentROI offers the following subscription plans, billed monthly:

Billing

Subscriptions are billed monthly in advance through Stripe. By subscribing, you authorize us to charge your payment method on a recurring monthly basis until you cancel.

Cancellation

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. We do not provide prorated refunds for partial months.

Refunds

We offer a 7-day money-back guarantee for new subscribers on their first payment. If you are unsatisfied within the first 7 days, contact us at help@evidentroi.com for a full refund. After 7 days, all payments are non-refundable.

Price Changes

We reserve the right to change subscription pricing with 30 days' written notice. Existing subscribers will be notified by email. Continued use after the effective date constitutes acceptance of the new pricing.

Founder Rate customers who locked in $199/month are exempt from price increases for the lifetime of their account, provided their subscription remains active and uninterrupted. "Uninterrupted" means no missed payments or voluntary cancellations. A single missed payment or cancellation permanently reverts the account to standard pricing upon reactivation.

5. Acceptable Use

You agree to use EvidentROI only for lawful business purposes. You may not:

6. Acceptable Use

You agree to use EvidentROI only for its intended purpose: tracking, analyzing, and reporting the net dollar return on AI automation investments. The following are strictly prohibited and will result in immediate account termination without refund:

Security Violations

Data Violations

Commercial Violations

AI Advisor Violations

EvidentROI reserves the right to investigate suspected violations, suspend or terminate accounts without notice for severe violations, and pursue legal remedies for damages caused by violations. Accounts suspended for acceptable use violations are not eligible for refunds.

7. Your Data

You own your data. The automation data, agent inputs, and financial figures you enter into EvidentROI remain yours at all times.

By using the Service, you grant us a limited, non-exclusive license to store, process, and display your data solely for the purpose of providing the Service to you.

You may export your data at any time via CSV. Upon account deletion, your data will be removed in accordance with our Privacy Policy.

8. Data Deletion

You have the right to request deletion of your account and all associated data at any time. To request deletion, email help@evidentroi.com with the subject line "Account Deletion Request."

Upon receiving your request, we will:

What is retained after deletion: Payment records (invoices, transaction history) may be retained for up to 7 years for tax and legal compliance purposes, as required by law. This data does not include your automation or ROI data.

Data export before deletion: You may export all your automation data at any time via CSV from within the app before requesting deletion. Once deletion is complete, data cannot be recovered.

9. Intellectual Property

EvidentROI and its original content, features, functionality, branding, and software are owned by EvidentROI and protected by applicable intellectual property laws.

EVIDENTROI is a trademark (Serial No. 99851747) filed with the United States Patent and Trademark Office. You may not use our name, logo, or trademark without prior written permission.

Nothing in these Terms transfers any intellectual property rights to you beyond the limited right to use the Service as described herein.

9. Third-Party Services

EvidentROI integrates with third-party services including Stripe (payments), Supabase (database), Anthropic (AI), and Railway (infrastructure). Your use of these integrations is also governed by those providers' terms and privacy policies.

The Morgan AI Advisor feature uses Anthropic's Claude API. Queries submitted to Morgan are processed by Anthropic subject to their usage policies. Do not submit sensitive personal data, passwords, or confidential financial records in AI queries.

Important: Morgan AI Advisor outputs are for informational and analytical purposes only. They do not constitute financial, legal, accounting, or investment advice. EvidentROI expressly disclaims any liability for business decisions made based on Morgan's outputs. Always consult a qualified professional before making material financial decisions.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVIDENTROI EXPRESSLY DISCLAIMS ALL WARRANTIES. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

Without limiting the foregoing, we do not warrant that:

EvidentROI is a reporting and analytics tool, not a licensed financial advisor. Always consult qualified professionals for material financial decisions.

11. Limitation of Liability

To the maximum extent permitted by applicable law, EvidentROI and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, arising from your use of or inability to use the Service.

Our total liability to you for any claim arising out of these Terms or your use of the Service shall not exceed the lesser of: (a) the total amount you paid us in the three months immediately preceding the claim, or (b) five hundred dollars ($500.00 USD). This limitation applies regardless of the theory of liability — contract, tort, negligence, strict liability, or otherwise — even if EvidentROI has been advised of the possibility of such damages.

12. Indemnification

You agree to indemnify and hold harmless EvidentROI and its operators from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

13. Termination

We reserve the right to suspend or terminate your account at any time if you violate these Terms, engage in fraudulent activity, or if continued service becomes technically or legally untenable.

Upon termination, your right to use the Service ceases immediately. You may request an export of your data within 30 days of termination. After 30 days, your data may be permanently deleted.

14. International Users & Privacy Rights

EvidentROI is operated from the United States. Users in the European Union may have additional rights under the General Data Protection Regulation (GDPR), and users in California may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any such rights, contact us at help@evidentroi.com and we will respond within 30 days.

Certain features of the Service, including the Morgan AI Advisor, may be designated as beta or preview features. Beta features are provided as-is, may change or be discontinued without notice, and are excluded from any service level commitments.

15. Dispute Resolution

Before initiating any legal action, both parties agree to attempt to resolve disputes informally by contacting us at help@evidentroi.com. We will attempt to resolve the dispute within 30 days.

If informal resolution fails, any dispute arising from these Terms shall first be submitted to binding arbitration under the American Arbitration Association (AAA) Consumer Arbitration Rules, before either party may pursue litigation. Arbitration shall take place in Connecticut. The arbitrator's decision shall be final and binding.

You waive any right to participate in a class action lawsuit or class-wide arbitration against EvidentROI.

16. Governing Law

These Terms are governed by the laws of the State of Connecticut, United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Connecticut.

17. Entire Agreement

These Terms of Service, together with the Privacy Policy, constitute the entire agreement between you and EvidentROI with respect to the Service and supersede all prior and contemporaneous agreements, proposals, negotiations, representations, or communications, whether oral or written, between the parties relating to the subject matter hereof.

In the event of any conflict between these Terms and any other document (including any Data Processing Agreement, order form, or email correspondence), these Terms of Service shall govern unless the conflicting document explicitly states otherwise and is signed by an authorized representative of EvidentROI.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining Terms shall otherwise remain in full force and effect.

18. Changes to Terms

We may update these Terms from time to time. When we do, we will update the "Last Updated" date and notify active users by email at least 14 days before changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

19. Contact

Questions about these Terms?

Email us directly — we respond promptly.

Email: help@evidentroi.com

Website: evidentroi.com

Location: Connecticut, United States